Course description

The Corporate Barista Training Program by Westend Academy is tailored for organizations in the café, restaurant, and hospitality sector that want to upskill their staff in professional coffee preparation and service.

Across 3 days (4–5 hours/day), participants will:

• Gain a strong foundation in coffee knowledge, origins, and processing.

• Learn and practice manual brewing methods such as pour-over, French press, and AeroPress.

• Master espresso preparation, grinder calibration, and consistent extraction.

• Develop milk steaming and texturing techniques for cappuccinos, lattes, and flat whites.

• Get introduced to basic latte art and beverage presentation.

• Explore signature beverage creation to enhance café menus.

• Understand café workflow, hygiene practices, and customer interaction skills.

This program is highly practical, ensuring staff not only understand theory but also gain the confidence to execute consistently in real café environments. At the end of the program, participants will be assessed through a short practical evaluation and awarded the Westend Academy Corporate Training Certificate.

Who it’s for: Café teams, restaurant staff, hotel F&B service teams, or anyone looking to standardize coffee skills within a business.

What will i learn?

• Understand coffee origins, processing, and flavor profiles.
• Brew coffee using basic manual brewing methods (pour-over, French press, AeroPress).
• Calibrate a grinder and pull consistent espresso shots.
• Steam and texture milk for cappuccinos, lattes, and flat whites.
• Create simple latte art patterns.
• Design and prepare at least one café-style signature beverage.
• Maintain café workflow, hygiene, and equipment care.
• Engage with customers confidently and recommend beverages.
• Receive the Westend Academy Corporate Training Certificate as recognition of their skills.

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