Westend franchisee & staff learning portal

Empowering your growth through knowledge

Explore our upcoming courses

Discover a world of learning opportunities through our upcoming courses, where industry experts and thought leaders will guide you in acquiring new expertise, expanding your horizons, and reaching your full potential.

Coffee Craft

Barista Training Program - Coffee Board of India
Health and Safety

Food Safety and Hygiene
Management

Cafe Management
Coffee Knowledge

Specialty Coffee Knowledge
Health and Safety

Health and Safety in the Workplace
Professional Development

Soft Skills Development

Top 10 Latest courses

These are the most latest courses among listen courses learners worldwide

Beginner

Basic Barista Skills

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An introductory course designed for beginners to learn the fundamental skills required to become a barista.

₹499

₹899

Hours

Last updated Sun, 30-Jun-2024

Basic Barista Skills
0 Lessons Hours English
An introductory course designed for beginners to learn the fundamental skills required to become a barista.
Outcomes:
  • Understand the history and origins of coffee
  • Master basic brewing methods such as pour-over, French Press, and Aeropress
  • Learn the essentials of espresso making, including equipment and extraction techniques
  • Develop skills in milk frothing and basic latte art
  • Gain knowledge in customer service and coffee shop etiquette
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Beginner

Sustainability Practices

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₹999

Hours

Last updated Wed, 29-May-2024

Sustainability Practices
0 Lessons Hours English
Outcomes:
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Beginner

Customer Service Excellence

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₹999

Hours

Last updated Wed, 29-May-2024

Customer Service Excellence
0 Lessons Hours English
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Advanced

Advanced Barista Skills and Coffee Preparation

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₹999

Hours

Last updated Wed, 05-Jun-2024

Advanced Barista Skills and Coffee Preparation
0 Lessons Hours English
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Advanced

Westend Coffee Cafe Operational Excellence

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Master the essential procedures and standards for operating a Westend Coffee Cafe. This comprehensive course covers everything from daily operations to customer service, ensuring consistent quality and efficiency.

₹499

Hours

Last updated Wed, 29-May-2024

Westend Coffee Cafe Operational Excellence
44 Lessons Hours English
Master the essential procedures and standards for operating a Westend Coffee Cafe. This comprehensive course covers everything from daily operations to customer service, ensuring consistent quality and efficiency.
Outcomes:
  • Understand and execute the daily operations of a Westend Coffee Cafe.
  • Deliver exceptional customer service and handle complaints effectively.
  • Prepare beverages and food items to the highest standards.
  • Maintain cleanliness and safety in the cafe environment.
  • Manage inventory and cash handling procedures efficiently.
  • Promote and engage in community-building activities.
  • Comply with health, safety, and regulatory requirements.
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Welcome to the Westend Franchisee & Staff Learning Portal, your go-to destination for comprehensive training and resources tailored specifically for Westend Coffee Company franchisees and staff members. Whether you're a new franchisee looking to master the ins and outs of running a successful café or a seasoned staff member aiming to enhance your skills, our portal offers a diverse range of courses, modules, and materials to support your learning journey.

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